Some lovely feedback and supportive comments from our time in lockdown, when shops were forced to close and we have to re-model our business, your comments kept me going:
"I am so pleased that you have been able to re-order, thank you.
Some real positives have come out of these difficult times. I am sure many of your customers/ friends, appreciate all of the effort you have put into keeping your business going for the benefit of us!
For one, (and I am sure there will be many) will be looking to Paradise before shopping elsewhere. And I love your emails."
"Helen as I described in my initial message yesterday this has been my first (quite literally) foray into on line shopping - having worked for John Lewis for 35 years (until I was made redundant four years ago) I am a fellow retailer & despite working for a large department store chain I love independent shops ! I could not have wished for a slicker & more personable service. Your website was easy to navigate & purchasing straightforward. Thank you for your help & for the exemplary service delivering the three packages today. X"
"Hi Helen, my blouse and Saltworks Candles arrived yesterday. Delighted with them all. The candles are an amazing price point when you consider the quality, fragrance and size against some more well- known luxury brands.
Helping small brands has made me feel like I am contributing in some small way during the crisis. I thought I would miss working on the doorstep of Regent Street and popping into well-known brands on a lunchtime., but even when I go back I am not sure they will hold the same allure.
All my purchases in lockdown (and there have been few!) have been from small brands with interesting clothing, footwear and a great customer service ethos. It’s just a nicer experience all round, so thank you! (and your dog is lovely!)"
My beautiful summer blouse and earrings are from Paradise Boutique. A fab boutique on my local high street with lots of really unusual and lovely pieces, website and mail order available - go on, treat yourself and you won't regret it.
"I’m really pleased to have discovered your boutique - so many lovely things. You have great taste"
"Thank you for opening up for the shop for my private appointment today - what a unique opportunity to have a beautiful boutique all to yourself - such a luxury would have been appreciated in the very ‘old’ normal - it’s even more so in the world of the ‘new’ normal. Well done Helen for getting ahead of the curve."
"It was SUCH fun!
Lovely to see you."